Value Series – Service

It is the final week of our Value Series. Thanks again for joining this series with us as we discuss a little bit of who we are and why we do what we do. This final week we discuss Service. From our beginnings, this has always been at the forefront of our minds and how we approach our work.

Outstanding service is at our very foundation. Quality information and accurate valuations are good, but excellent service makes it great. Our commitment to our customers and our team is to always be accountable, collaborative, and honest. Without these core values we could not provide world-class service, and you shouldn’t have to settle for anything less. We don’t look at customers as “transactional”; we look at building long-term relationships, as evidenced by our multi-year service and repeat business with the providers we serve.

“To give real service, you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” – Douglas Adams

“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” – Peter Drucker

We thank you once again for taking this little journey with us into our Values as a team at MERC. We look forward to the opportunities to share these with you and your team to help achieve the results you are looking for in managing your medical equipment assets more effectively.

Data. Value. Service.